Vendor Etiquette!
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Vendor Etiquette!

So, in my line of work, I come across many many vendors.  Some good - some bad and some just unmentionable. That being said, I come across some vendors which I would never use for one reason, or another.  A vendor has to meet my standards for me to recommend them to my clients.  Ok - so….I’m venue shopping with a client for an upcoming event and during our meeting, the vendor goes on to completely bash another one of my vendors that I am using for the same event.  I told him that I have an existing relationship with that vendor and that I have never had a problem with them in the past.  That was his cue - “not now”.   Instead he goes on and on and on about how that vendor is this, that and the other!  
They were “un-professional” you say?   I think it’s unprofessional to bash another vendor in front of client.  If he felt so strongly about it - he should have pulled me aside or even called me to tell me how he felt.  He even offered a lowered rate if we didn’t use that vendor.  It sounded to me that he had a personal problem with that specific vendor - a personal problem he should have kept to himself. 
Now, will I deter my client away from this venue?   Not at all, because I’m a professional. And if my client wants to go with this venue - they are more than welcome to.  However, this is not someone I want to build a business relationship with based on their behavior. 
I work very hard to keep my name and my reputation at a high standard.  Therefore, I work even harder to make sure that my vendors are all up to par with me and what I expect from them, which is nothing less than what I give my clients.  From their appearance and behavior at an event, to treatment of my clients - I give and expect 100%.   I like to create comfortable working relationships with all my vendors so that we can give our clients the best of each other.
Happy Venue Shopping Party People! 

6 Comments to Vendor Etiquette! :

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Anonymous on Wednesday, March 23, 2011 3:30 PM
oooooooooooooooh boy. That's awful. I'm glad your professional is very high standard, doing the right thing...
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