So, in my line of work, I come across many many vendors. Some good - some bad and some just unmentionable. That being said, I come across some vendors which I would never use for one reason, or another. A vendor has to meet my standards for me to recommend them to my clients. Ok - so….I’m venue shopping with a client for an upcoming event and during our meeting, the vendor goes on to completely bash another one of my vendors that I am using for the same event. I told him that I have an existing relationship with that vendor and that I have never had a problem with them in the past. That was his cue - “not now”. Instead he goes on and on and on about how that vendor is this, that and the other!
They were “un-professional” you say? I think it’s unprofessional to bash another vendor in front of client. If he felt so strongly about it - he should have pulled me aside or even called me to tell me how he felt. He even offered a lowered rate if we didn’t use that vendor. It sounded to me that he had a personal problem with that specific vendor - a personal problem he should have kept to himself.
Now, will I deter my client away from this venue? Not at all, because I’m a professional. And if my client wants to go with this venue - they are more than welcome to. However, this is not someone I want to build a business relationship with based on their behavior.
I work very hard to keep my name and my reputation at a high standard. Therefore, I work even harder to make sure that my vendors are all up to par with me and what I expect from them, which is nothing less than what I give my clients. From their appearance and behavior at an event, to treatment of my clients - I give and expect 100%. I like to create comfortable working relationships with all my vendors so that we can give our clients the best of each other.
Happy Venue Shopping Party People!